Cancellations, Refunds, and Credits
After School Program – A four week notice is required for after school program changes (withdrawals, reduction in weekly attendance schedule). All requests for cancellations or changes must be made in writing or by email.
Summer Camps – Request for registration cancellations for summer camps must be made in writing or by email. Mindframe Education will refund program fees less a $95 administrative fee per session for cancellations received before June 1st. There are no refunds after June 1. A family may elect to receive a credit instead of a refund before or after June 1. This credit will be in the full amount of program fees paid, and may be used within the next two years for Mindframe Education for any immediate family member.
Late Pickup Fees
Mindframe Education understands that an unexpected event may occur which results in late pickups. Please call us if you are running late. In the event of a late pickup, past the 15 minute grace period, your account will be charged $10 .
Mindframe Education does not discriminate on the basis of gender, race/ethnicity, sexual orientation, physical ability, or cultural or religious background.
1. Keep hands, feet, and objects to yourself. 2. No running in the classroom or the school building. 3. Eat only in designated areas at designated times. 4. No cursing or swearing. 5. Follow teachers’ instructions. Students who fail to meet these expectations after several verbal reminders will be removed from class and their parents notified. In the unlikely event that a student’s behavior represents a safety issue, Mindframe Education will remove the student from the program and there will be no refund of program fees.
Authorization to Obtain Emergency Medical Care
By enrolling in our program, you authorize Mindframe Education to obtain emergency medical care if any emergency occurs when the parent/guardian(s) cannot be located immediately.
Prescription and non-prescription medications are not permitted with the exception of epipens and inhalers.
Act of God
In the event that classes are delayed or end early due to an act of God or civil authority or other reason beyond the control of Mindframe Education, no adjustment of tuition will be made.
Mindframe Education Summer and After School Programs operate as exempt from Child Day Program Licensure under §63.2-1715.2 of the Code of Virginia. We require a parent or legal guardian to sign-in and sign-out their children when dropping off and picking up from our facility. Students with a valid driver’s license may drive themselves to the facility, and sign themselves in / out. For any outdoor / off-site activities, a Mindframe camp supervisor and/or instructor will accompany and supervise the students at all times. While classes are in session, students are not allowed to leave the facility unless accompanied by a Mindframe Supervisor or instructor. Section §63.2-1715.2 of the Code of Virginia provides for flexibility for meeting the needs of “children with disabilities”. Please contact us if you believe your child has a disability which requires you to sign him or her in and out of the program.
Photography and Video Release
By enrolling in our program, you allow Mindframe Education to take photographs and video of your child, which may be used in our catalog, website, and other promotional materials. If you do not want us to photograph or take video of your child, please send a written request via email to firstname.lastname@example.org before attendance begins with the name of your child.